Privacy Policy

Last updated: October 27, 2025

1. Introduction

Ticketjes.be ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

2. Information We Collect

2.1 Information You Provide

Account information (name, email address, password)
Profile information
Contact information
Payment information (processed securely through third-party payment processors)
Communication with us (support requests, feedback)

2.2 Information Collected Automatically

Device information (IP address, browser type, operating system)
Usage data (pages visited, time spent, clicks)
Cookies and similar tracking technologies

3. How We Use Your Information

We use your information to:

Provide and maintain our services
Process transactions and send related information
Send administrative information and updates
Respond to your comments and questions
Improve our website and services
Comply with legal obligations

4. Third-Party Services

4.1 Google Services

We use Google services for authentication. Please review Google's Privacy Policy at https://policies.google.com/privacy.

4.2 Facebook Services

We use Facebook for authentication. Please review Facebook's Privacy Policy at https://www.facebook.com/privacy/policy/.

5. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience. You can control cookie settings through your browser. For more information, see our Cookie Policy.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

7. Your Rights (GDPR)

Under the General Data Protection Regulation (GDPR), you have the right to:

Access your personal data
Rectify inaccurate personal data
Erase your personal data
Restrict processing of your personal data
Data portability
Object to processing
Withdraw consent at any time

8. Contact Information

If you have questions about this Privacy Policy or want to exercise your rights, please contact us:

Email: info@ticketjes.be
Address: Gagelveld 11, 2275 Lille, België